Automations
Let the back office run itself.
Your team belongs with the guests who booked, paid and turned up. Not in the inbox. Automations take the repeat work off their desk and out of their head.
What it does
The admin that eats a manager's week.
Four to six hours a week for a single site. Fifteen to twenty for a small group. That is the time, before you count the cost of the missed right-to-work check or the incident nobody wrote up.
Operational automation packs
- Recruitment: applications filtered, responses sent, interviews booked
- Staff onboarding and offboarding, step by step, nothing skipped
- Internal tasks and requests routed to the right person
- Incident and compliance reporting with an audit trail
- Standards at scale across every site
Leadership and team enablement
- Team Leader AI for staff questions, answered in seconds
- Centralised knowledge base: policies, procedures, training
- Online staff training portal
- Decision support and escalation
- Internal procedures automated
Reporting
- Enquiry volume by channel
- Conversion and sentiment trends
- Usage and revenue attribution, monthly
The promotions engine
Proven promotions, deployed automatically.
WhatsApp reaches guests where they actually read. Ninety-eight percent open rates, personalised, sent to the segment the AI built from what people asked about.
Questions
Questions about Automations.
Do we need the full system first?
Automations are bolt-ons to any tier and included with Enterprise. Most venues add them after Enquiry Capture is live.
Who maintains the workflows?
We do. It is a managed service. You tell us when a policy or a price changes.
Is our data safe?
Yes. Enterprise security, role-based access and an audit trail on every automated action.
Next step
See it work on your venue.
An hour, on a call, with your real enquiries. Bring a colleague.