Managed AI for leisure and hospitality
The booking system that answers the phone.
Leisure CoPilot answers every call, replies to every message and responds to every review, around the clock, so your venue never loses a booking and your team stays with the guests.
Don't take our word for it. Call Sam, our AI, on +44 7723 565 235 and try to catch it out.
The double loss
Most venues are losing bookings twice.
Once upstream, before anyone reaches you. A 4.2 rating, a review left unanswered for a fortnight, a competitor who simply looks like the safer choice. Every pound you spend on marketing has to push against that.
Then again at the door. The call that rang out at 3pm on a Saturday. The Instagram message answered on Tuesday. The party enquiry that got a price and never got a follow-up.
Neither shows up on a report. Both are quietly deciding your numbers.
You can't out-advertise an average reputation, and you can't out-market a phone nobody answers.
One managed system
Reputation, enquiries, bookings and the back office, handled.
Leisure CoPilot is one connected system for the whole guest journey. It builds the reputation that brings people to you, captures every enquiry the moment it lands, turns conversations into bookings, and takes the admin off your team.
It is not a tool you operate. It is a managed service. We deploy it, train it on your venue, tune it on real conversations and report back on what it found.
The system
Five modules. One venue.
How it works
From first ring to repeat visit.
Answer
A guest calls, messages or DMs. The AI picks up in seconds, on every channel, at 3am or 3pm.
Sell
It answers the question with live information from your systems, qualifies the enquiry and tags what they are interested in.
Book
Availability is checked mid-conversation. The booking link, price and confirmation arrive by WhatsApp before they have hung up.
Hand over
High-value or complex enquiries are summarised and routed to a named person, with full context. Nothing is dropped.
Follow up
Reviews are requested, answered and learned from. Warm leads are nudged. Regulars are recognised.
Report
You see every call handled, every message answered and every pound of enquiry value, in one dashboard.
Proof
Real venues. Real numbers.
F*ing hell, it's impressive! It sounds so human. Can't believe I could book an appointment from the car, and it checked all the spelling for my name and email too. The fact it checks for available slots to offer appointments mid-call is unreal. Just got the follow up message, I'm blown away. It's 'hear it to believe it' stuff. Just Wow!
Sell Out Leisure looked at the whole business and improved everything they touched. Because of Si [and the team] we now have improved, sharper systems in place, happier staff and we have increased our profits. We have a better business thanks to Si, who remains on hand to keep the business strong.
Sell Out Leisure is the 'go to' company if you want your business to perform better. This service is undoubtedly an advantage for every leisure business. He doesn't waste time and will fix your core issues rapidly.
Where to start
Start upstream. Scale when it's proven.
Three rungs. Most operators start on the first one and are on the third within a quarter.
Questions
Questions operators ask first.
Will it sound like a robot?
No. Callers regularly don't realise. It uses natural, human-sounding voices, knows your venue's real information and hands over to a person when that is the right call. Ring Sam on +44 7723 565 235 and judge for yourself.
Do I have to replace my booking system or phone number?
No. Leisure CoPilot works alongside what you already have. Nothing is ripped out.
How long does it take to go live?
Reputation AI runs after one 25-minute onboarding call. The full system is live across your channels inside a 14-day build, then we optimise on real conversations for 90 days.
What does my team have to do?
Show up and do what only humans can do. We build the knowledge base, write the prompts, connect the channels and tune it. Your time in month one is a kickoff call and a few short reviews.
What happens when the AI can't answer?
It says so, summarises the conversation and raises a task for the right person, with full context. The guest is never left hanging and your team never gets a cold transfer.
Is there a contract?
A monthly platform licence, usage billed by volume, and a one-off setup fee. Details on the pricing page.
Next step
See it work on your venue.
An hour, on a call, with your real enquiries. Bring a colleague.